News & Media

IT Brew: What’s the wildest help desk ticket you’ve ever seen?

Date published:

Dec 6, 2024

Jon Marler

Manager, Cybersecurity Evangelist

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IT Brew

December 6, 2024

VikingCloud’s cybersecurity evangelist, Jon Marler, shares his wildest help desk ticket story with IT Brew reporter, Billy Hurley. After Jon launched a routine Digital Millenium Copyright Act (DMCA) request for a customer’s unauthorized posting of a WWE event, he received a WWE-style Joe Rogan takedown response from the offending systems administrator - inspiring Jon’s team to crowdfund a custom wrestling belt, dubbing the administrator as “Commissioner of the Internet.”

Read more here: What’s the wildest help desk ticket you’ve ever seen?

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